Reference

Privacy Policy — How We Handle Your Information

We collect and protect account information when you register, deposit through bKash, Nagad or Rocket, and play in our lobby. This policy explains what we gather, how we use it, and your rights under local law in eligible Bangladesh regions.

Account data protectionWallet transaction privacyCookie managementData request rightsContact for privacy questions
vbxx Privacy Policy — How We Handle Your Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to review, update or delete personal information we hold, or if you have questions about this privacy policy, contact us through the channels below. We respond to data requests within the timeframe set by applicable privacy regulations in eligible Bangladesh regions.

Email privacy team Send your data access or deletion request to our privacy inbox. Include your registered mobile number so we can verify your account before releasing or changing information. We reply within a few business days with next steps.
Live chat for quick questions Open the chat widget in the bottom corner if you need immediate help understanding what data we collect or how cookies work. Our team walks you through your privacy settings and explains each consent option.
Account settings panel Log in and navigate to your profile to update email, mobile number, or marketing preferences. You can withdraw cookie consent or opt out of promotional messages directly from the settings menu without contacting support.
PRIVACY PRACTICE

How We Secure Your Information

We protect account data with encryption during transmission and storage, limit internal access to authorized staff, and log every change to sensitive records. Your wallet transactions through bKash, Nagad or Rocket pass through secure payment gateways that tokenize card and wallet details so we never store raw financial credentials on our servers.

Encrypted wallet transfers

When you deposit via bKash, Nagad or Rocket, the payment gateway encrypts your wallet PIN and account number in transit. We receive only a transaction reference and confirmation code, not your full wallet credentials, so your financial details stay with the payment provider.

Cookie control dashboard

Our cookie banner lets you accept or reject non-essential tracking when you first visit. You can change your choice anytime from account settings or your browser preferences. Essential cookies for login and session management remain active to keep the platform working.

Account security logs

We record every login attempt, password reset, and withdrawal request with timestamp and IP address. If we detect unusual activity — multiple failed logins, access from a new device, or a withdrawal to an unverified wallet — we pause the transaction and ask you to confirm your identity.

Data retention and deletion

Transaction records stay on file for the period required by financial regulations in eligible regions, typically several years. Marketing data and browsing logs are purged sooner. You can request account closure and data deletion through the privacy contact channels listed above; we honor the request after settling any pending transactions.

Common Privacy Questions

We collect your mobile number, email address, date of birth for age verification, and device data including IP address and browser type. When you deposit through bKash, Nagad or Rocket we receive transaction references but not your wallet PIN or full account credentials.

Yes. Send a data access request to our privacy email with your registered mobile number. We verify your identity then provide a summary of account details, transaction history, login records and marketing preferences within a few business days under applicable privacy law.

Essential cookies keep you logged in and remember language settings. Marketing cookies track which games you browse so we can suggest similar titles. You can reject marketing cookies from the banner or account settings; essential cookies stay active to keep the platform functional.

We share transaction data with bKash, Nagad and Rocket to process deposits, and with game providers to load your sessions. We do not sell your data to advertisers. We disclose account records to regulators or law enforcement only when required by local law in eligible regions.

We retain transaction history and identity records for the period required by financial and gaming regulations in applicable jurisdictions, usually several years. Marketing data and session logs are deleted sooner. Contact our privacy team to request full account closure and data deletion after compliance periods end.

Your wallet PIN and full account number never reach our servers. The payment gateway encrypts those details and sends us only a transaction token and confirmation code. We store deposit amounts and timestamps but not raw wallet credentials, so your financial data stays with the payment provider.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.